BizPilot (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, and services (collectively, the “Services”).
By using BizPilot, you agree to the practices described in this policy.
I. Information We Collect
1.1/ Information You Provide
We may collect personal information you voluntarily provide, including:
- Name
- Email address
- Account credentials
- Payment or billing information
- Any data you input into the platform (prompts, files, instructions)
1.2/ Automatically Collected Information
When you use our Services, we may automatically collect:
- IP address
- Device and browser information
- Usage data (interactions, logs, performance metrics)
- Session and activity data within your workspace
1.3/ AI & Workspace Data
BizPilot provides isolated AI environments. This may include:
- Conversations with AI agents
- Files uploaded, generated, or processed
- Code execution outputs
- Tool usage activity
Your workspace operates in an isolated environment and is not shared with other users.
1.4/ Payment & Transaction Data
If you use payment-related features:
- Transaction data (amounts, timestamps, counterparties)
- Payment processing metadata
Sensitive financial data may be handled by third-party processors.
II. How We Use Your Information
We use your information to:
- Provide and operate the Services
- Create and manage user accounts
- Enable AI functionality and task execution
- Process transactions and enforce payment policies
- Improve system performance and user experience
- Prevent fraud, abuse, or unauthorized access
- Comply with legal obligations
We process your data only when necessary and on the basis of legitimate interests, consent, or contractual obligations.
III. AI Processing & Data Usage
- Your inputs may be processed by AI models to generate outputs
- We do not use your private workspace data to train models without explicit consent
- AI outputs are generated automatically and may not always be accurate
You remain responsible for reviewing outputs before relying on them.
IV. Data Isolation & Security
BizPilot is built with a zero-trust and isolation-first architecture:
- Each user operates in a dedicated, isolated environment
- Data is compartmentalized and protected
- Access controls restrict unauthorized access
- Transactions and actions are governed by strict policy enforcement
We implement technical and organizational safeguards to protect your data, though no system is 100% secure.
V. Sharing of Information
We do not sell your personal data.
We may share data only with:
- Trusted service providers (hosting, payment processing, analytics)
- Legal authorities, when required by law
- Security or fraud prevention partners
All third parties are required to protect your data.
VI. Data Retention
We retain your data only as long as necessary to:
- Provide Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
You may request deletion of your data at any time (see Section VIII).
VII. Cookies & Tracking
We may use cookies or similar technologies to:
- Maintain sessions
- Improve performance
- Analyze usage
You can control cookies through your browser settings.
VIII. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Export your data
To exercise your rights, contact us at: dkl-software@vipsupport.online
IX. Third-Party Services
BizPilot may integrate with external services (e.g., payment processors, APIs).
These services have their own privacy policies, and we are not responsible for their practices.
X. Children's Privacy
BizPilot is not intended for individuals under 18.
We do not knowingly collect data from children.
XI. Changes to This Policy
We may update this Privacy Policy periodically.
We will notify users of significant changes via the website or email.
XII. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: dkl-software@vipsupport.online
- Website: https://vipsupport.online/